Translator is a written translating position based in Williams Lea office or client site to provide support for all Williams Lea clients, required to efficiently translate economic / sector / company research reports from English to Chinese and Chinese to English. This position requires excellent Chinese / English capabilities, solid prior experience and ability to work independently or with little supervision.
1. Follow clients' requests exactly and accurately process clients' projects, working within strict time constraints and deadlines
2. Coordinate incoming requests, including: assessing completion time, determining required capacity and advising best work flow method
3. Assign/distribute jobs among vendors
4. Use job tracking software to log in and out of all tasks assigned for internal tracking purposes
5. Contribute to our onsite translation team through cooperation and participation
6. Meet tight deadlines
7. Communicate and interact with clients in a professional, positive and courteous manner
8. Exhibit a professional decorum at all times
Experiences of ibank documentation translation highly preferred
Excellent command of Chinese and English
Intermediate knowledge of Microsoft Office suite
University graduate majoring in English / Chinese Translation, Linguistics or 5 years' relevant work experience and ideally graduate in business/finance or related discipline
Solid translation experience
Ability to work well in a highly confidential environment
Able to work and deliver quality output under pressure and tight timeline
Knowledge of financial services industry a plus
Strong customer service skills and professionalism
Basic knowledge of the PC platform, understanding of Windows XP
Knowledge of Microsoft Office suite: Microsoft Word - Intermediate
Ability to learn and conform to any new work procedures
Willing to work overtime, weekends and holidays at minimal notice when required
Speedy Chinese/English word-processing input (40 cpm / 45 wpm)
About Williams Lea:
Williams Lea is a leading global BPO organisation. We specialise in Corporate Information Solutions in which we re-engineer end-to-end business processes to increase the efficiency of our clients’ internal and external communications. Blending the right balance of people, process, delivery and technology, we help companies to drive brand consistency, improve customer experience and reduce cost, all of which helps clients create competitive advantage.
In 2011 Williams Lea acquired Tag, a global marketing production agency that provides clients with a wide range of marketing services. Collectively, Williams Lea and Tag now offer brand owners the ability to execute their marketing communications across multiple channels and markets using one production platform. Services range from creative adaptation to transcreation to print procurement to marketing resource management (asset management and workflow management). In the UK, the Group also encompasses TSO, which provides a range of outsourced communication and publishing services to the Public Sector.
The Group employs approximately 11,500 staff across the globe, with key locations in the Americas, EMEA and Asia Pacific and is owned by Deutsche Post DHL.
We work with many of the world’s most respected brands in sectors such as financial services, retail, FMCG, telecoms, investment banking, automotive, pharmaceutical, professional services and the Public Sector. For more information, visit www.williamslea.com.